The prevalence of speech assistants taking orders, social bots influencing debates, and machines generating texts underscores the increasing sophistication of automated communication. Simultaneously, public discourse on these phenomena reflects the ongoing challenges associated with the automation of communication. It seems that the intricacies of today’s complex societies compel a reliance on automation to meet communication needs, while also generating additional issues for which automated communication appears to be the most plausible solution.

Research in nine projects plus coordination project

The “Communicative AI“ Research Unit, funded by the DFG and the FWF, is investigating in nine projects and one coordination project how societal communication changes when communicative AI becomes part of it. Top researchers from the fields of media and communication studies, informatics, sociology and law are involved. The research focuses on pioneer communities, the development of interfaces, the legal handling and governance of communicative AI, its role in journalism, in public (online) discourse, in everyday personal life through technological companions, in the health sector and in learning and teaching.